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FTC Partners with Others to Announce “Operation Tech Trap”

Recently there have been world-wide outbreaks of malware tricking consumers into handing over hundreds of dollars. The Federal Trade Commission is teaming up with state, federal, and international partners to pushback against tech support scams.
“Tech support scams prey on consumers’ legitimate concerns about malware, viruses and other cyber threats,” said Tom Pahl, Acting Director of the FTC’s Bureau of Consumer Protection. “The FTC is proud to work with federal, state and international partners to take down these scams, and help consumers learn how they can safeguard their computers against real cybersecurity threats.” For more information directly from the FTC please visit their website www.ftc.gov.

How to protect your computers?

  1. Do not click on pop-ups even if they resemble well-known companies. Some pop-up ads “allegedly representing the time remaining before the computer hard drive would be deleted.” Do not click!
  2. Confirm attachments in all emails before opening. Even if the email looks credible or comes from a friend, make sure they intended to send an attachment before clicking or downloading. Malware is often planted in email attachments.
  3. If a telemarketer requests access to remote-in to your computer, this is probably a scam. If your computer is experiencing problems, take it to a computer repair specialist. Do not allow anyone you have not met face-to-face to remote into your computer.
  4. Update your Microsoft system software, according to Microsoft. In March, Microsoft released a patch to protect against viruses including the most recent WannaCrypt.

“Unfortunately, the ransomware, known as WannaCrypt, appears to have affected computers that have not applied the patch for these vulnerabilities. While the attack is unfolding, we remind users to install MS17-010 if they have not already done so.” For more information visit Microsoft’s Malware Protection Center website.

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