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What Every Customer Needs to Know

We are seeing a high volume of fraud that takes place when Online Banking information is given to a non-account holder, leaving the owner responsible for hundreds, sometimes thousands of dollars of debt. Individual Lakestone Bank & Trust login credentials should never be given out to anyone, known or unknown. If someone requests that you give him or her your banking credentials for the purpose of depositing money into the account, think twice. This action can have major repercussions that often cannot be undone. If someone wants to deposit money into your Lakestone account, here are some safe ways to do so without the risk of fraud:

Mail a Check
One of the safest ways to deposit money into your account without the use of online banking is by having the other person mail a check to you. Although this takes longer than our online deposit services, checks do not require you to share your personal information, passwords or personal identification numbers (PINs) with the sender.

Pay a Person
With Lakestone’s online and mobile banking, you have the ability to pay people and accept payments securely. This feature is included in your bill pay features and can be easily set up to allow for one-time or recurring payments. Users do not have to share their login information with the sender, making this the safest option for transferring money from one person to another.

It is important to protect yourself from fraud, and the best way to catch any suspicious activity is by regularly checking the transactions within your account. The fastest and easiest way to do this is by signing into Lakestone’s online banking. This service is available 24/7 across multiple platforms, so you can check on your funds anytime. Account holders can sign into their online banking account at LAKESTONEbank.com or view their accounts on the go with the Lakestone Bank mobile app. Prevention is always the best defense against fraud, and we encourage you to take a proactive approach with the safety of your online banking credentials. If you believe you have been a victim of fraud, please contact our customer service at 810.664.2977.